There’s a better way to talk with your customers.

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.

Messaging

Look and feel matters

Replace robo-emails and ticket numbers with emails that were clearly sent by a real person. Fast, friendly, and above all, customer-first.

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Docs

Make impressive help docs in minutes

Anyone on your team can build out articles that answer common customer questions. Make Docs public or private—it’s all in your control.

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Reporting

Look smarter in meetings

Intuitive, built-in reports make for valuable “aha” moments with your team and your boss. No coding or customizations required.

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Integrations

Connect Help Scout with all the things

Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fan

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"I'm not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout."

Hoon, Customer Support Pro

Zapier

Trusted by more than 9,000 businesses in 140 countries.

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Training & Classes

Weekly resources designed to help you get the most out of Help Scout.

Education from HelpU

We’ll teach your team how to master the craft of customer service.

Get started with Help Scout

A better experience for your customers, fewer headaches for your team.
You'll be set up in minutes.

See Help Scout in action.Get a Demo